# Nevance

> Nevance is an Italian-Swiss AI automation agency. We build custom artificial intelligence systems (agents, process automation, data orchestration) for SMEs and large companies, based in Northern Italy with a presence in Switzerland (Ticino/Zurich). Every solution is built from scratch around the client’s processes: we do not sell pre-packaged software or standard SaaS subscriptions.

Industries served: manufacturing, industrial, construction, transportation, professional services, and other traditional ("old economy") SMEs, ranging from 10 to 500+ employees. Nevance does not operate in digital marketing, SaaS, pure e-commerce, or fintech: for these industries, we are not the right provider.

Working model: an initial free consultation, followed by an AI audit with a roadmap and ROI estimates, then development and deployment with weekly updates, and finally results measurement. Pricing is always a custom quote (setup fee + recurring monthly fee)—never a fixed price list—defined after the free consultation based on project complexity.

Nevance is the commercial brand of MSP SRL (Italy). Working languages: Italian (primary market), English, and German (Swiss market).

## Services

- [Document & Process Automation](https://nevance.ai/en/servizi/automazione-documenti-processi/): automation of invoices, transport documents, and repetitive paperwork using AI vision, including RPA for legacy management systems without APIs (e.g., closed or outdated software).
- [Conversational Assistants & AI Agents](https://nevance.ai/en/servizi/assistenti-conversazionali-agenti-ai/): chatbots with RAG (Retrieval-Augmented Genetics) based on company knowledge bases; multichannel assistants on WhatsApp, Instagram, and Messenger for lead qualification and customer support; and automatic triage of incoming requests (email, tickets, forms).
- [AI Act & NIS2 Compliance](https://nevance.ai/en/servizi/compliance-ai-act-nis2/): certified staff training on the European AI Act through affiliated certification bodies, and support for compliance with the NIS2 cybersecurity directive.
- [Assisted Technical Decision-Making & Quality Control](https://nevance.ai/en/servizi/decisione-tecnica-assistita/): an internal LLM, trained on historical company documentation, that speeds up technical decisions once a problem has been identified (not predictive maintenance based on sensors/IoT).
- [Quotes & Intelligent CRM](https://nevance.ai/en/servizi/preventivi-crm-intelligente/): automatic quote generation from catalogs, with automatic CRM updates and prospect profiling.
- [Data Orchestration](https://nevance.ai/en/servizi/orchestrazione-dati/): RAG systems, private LLM hosting (data remains within the client’s environment), automated reporting, and dashboards.

## Results and Case Studies

- [Success Stories](https://nevance.ai/en/casi-studio/): concrete examples of automation implementations, with measurable results in hours saved, cost reductions, and errors eliminated. Results are specific to individual projects; they are not generic guarantees for every client.

## About Us

- [Our Mission](https://nevance.ai/en/la-nostra-missione/): team, values, and positioning. Guiding principle: AI does not replace people; it eliminates low-value, repetitive work.
- [Book a Free Consultation](https://nevance.ai/en/prenota-la-tua-consulenza-gratuita/): the first step toward starting a project with Nevance, at no cost and with no obligation.
- [Contact](https://nevance.ai/en/contatti/): email info@nevance.ai, contact form, and phone/WhatsApp.

## Optional

- [Careers](https://nevance.ai/en/carriere/): open positions in AI development, process automation, and sales for the Italian and Swiss markets.
- [Privacy Policy](https://nevance.ai/en/privacy-policy/)
- [Terms of Service](https://nevance.ai/en/terms-of-service/)