Terms of service

Last update: September 10, 2026

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These Terms of Service (“Terms”) govern access to and use of the nevance.ai website (“Site”), owned by MSP SRL, with the trade name Nevance AI (“Nevance”, “we”), with registered office at Via alle Fratte 46, 38015 Lavis TN Italy, Tax Code and VAT number IT01980530222, share capital € 42,000.

By accessing and navigating the Site, the user declares that they have read, understood, and fully accepted these Terms. If you do not accept these Terms, we kindly ask you not to use the Site.

For information regarding the processing of personal data, please consult our Privacy Policy (https://nevance.ai/it/privacy-policy/) and the Cookie Policy (https://nevance.ai/it/cookie-policy/).

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The Site has informative and promotional purposes: it presents the AI automation services offered by Nevance, case studies, the team, and contact methods.

The content published on the Site, including descriptions of services, work processes, data and percentages reported in the case studies, and market data cited (e.g., sources from the Politecnico di Milano Observatory and McKinsey), is general and indicative in nature. In particular:

– the results (hours saved, cost reduction, ROI) reported in the case studies refer to specific projects carried out for specific clients, with conditions, processes and volumes specific to that context, and do not constitute a guarantee of similar results for other clients or future projects;

– each automation project is defined in detail (scope, timelines, costs, expected results) exclusively through a separate written quote and/or contract, signed between Nevance and the client after the initial free consultation;

– no content of the Site constitutes a binding contractual offer within the meaning of Article 1336 of the Civil Code, but an invitation to offer (invitatio ad offerendum).

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The user undertakes to use the Site in a lawful manner and in accordance with these Terms, in particular refraining from:

– use the Website for fraudulent, illegal or infringing purposes on the rights of third parties;

– attempt to access in an unauthorized manner systems, data or restricted areas of the Site or the Nevance services;

– to extract, copy, reproduce or redistribute the content of the Site in a systematic manner (e.g., through automated scraping) without written permission;

– upload or transmit through the Site’s forms illegal, offensive, virus-infected, or malicious code.

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All the content present on the Site, texts, graphics, logos (including the “Nevance” trademark and the stylized ant logo), images, videos, structure and organization of the content, are the property of MSP SRL or licensed to Nevance, and are protected by Italian and European legislation regarding copyright and industrial property.

Any reproduction, distribution, modification, or commercial use of the content of the Site is prohibited without the prior written permission of Nevance, subject to the exceptions provided by law (e.g., citation with indication of the source).

The logos of the technological partners possibly mentioned on the Site (e.g., n8n, OpenAI, Anthropic/Claude, HubSpot, Salesforce, Slack, Zapier) remain the property of their respective owners and are used for purely descriptive/informative purposes regarding the supported integrations, without any affiliation, sponsorship, or official partnership, unless otherwise specified.

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The Site may contain links to third-party websites (e.g., social profiles, websites of technological partners). Nevance has no control over such websites and is not responsible for their content, privacy policies, or practices. Accessing third-party websites via links present on the Site is at the user’s sole risk.

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Nevance undertakes to keep the Site up-to-date and functioning, but does not guarantee that it will always be free from errors, interruptions or technical defects.

To the extent permitted by applicable law, Nevance is not liable for direct or indirect damages arising from:

– temporary unavailability or malfunction of the Site;

– inaccuracies or omissions in the published information content, subject to liability for intent or gross negligence;

– improper use of the Site by the user.

It remains unchanged that any obligations and responsibilities related to the actual provision of AI automation services are governed exclusively by the specific contract/quotation signed with each customer, and not by these Terms.

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Nevance reserves the right to modify these Terms at any time by publishing the updated version on the Site with the date of the last update. Continued use of the Site after the publication of the changes constitutes acceptance of the same.

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These Terms are governed by Italian law. For any dispute relating to the interpretation, execution or validity of these Terms, the exclusive jurisdiction will be the Court of Trento, subject to the mandatory provisions of applicable law.

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For any questions regarding these Terms, you can write to: info@nevance.ai.

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The Site offers automatic translation of these Terms into other languages (English, German) for the convenience of international users. In case of discrepancy or interpretational doubt, the Italian version shall prevail exclusively.